1. Returns

We want you to be satisfied with your purchase. If you are not, please contact us within 7 days of receiving your order to request a return.

2. Eligibility

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

4. Exchanges

We do not offer exchanges at this time.

5. Shipping Costs

Shipping costs for returned items are the responsibility of you, the purchaser.

6. Non-Refundable Items

Goods that are on sale are non-refundable.

Unfortunately we do not accept returns due to a change of mind.

7. Contact Information

For return inquiries, please contact us at hello@annowen.com.au